500,000 LGBTQ+ people live in Ohio. We are your employees, your contractors, your customers.

We’re here to help you create a workplace where your employees can thrive and a business where your customers feel welcome.

With approximately 500,000 LGBTQ+ people living in the state, Ohio-based employers and business owners are realizing the need to create culturally humble business environments in order to attract and maintain LGBTQ+ employees and patrons. Equitas Health Institute trainings and consulting services offer companies the tools to re-evaluate practices in hiring, personnel policy, employee benefits, marketing, and customer relations.

Our Approach

Goal and Action Oriented: Participants will work towards specific outcomes designed to increase cultural competency resulting in improved LGBTQ+ employee and patron engagement and retention.

Challenging and Fun: Our trainings are personal, interactive, and easily applicable to real world situations. We ask participants to come ready to challenge their beliefs and biases.

Culturally Humble: We strive to provide a platform for dialogue between participants and members of the LGBTQ+ community to encourage understanding, empathy, and unconditional positive regard.

Relevant: Our trainings emphasize best practices and incorporate data from recently published peer-reviewed articles.

Customized: We tailor all curriculum, assessments, and consulting to the needs of your company and to audiences, including senior leadership, HR professionals, in-house trainers, retail and front-desk staff.

Accredited: We offer continuing education credits for a wide range of disciplines.



Among Our Popular Trainings

Creating Culturally Humble and Competent Business

The LGBTQ+ community is growing both in size and visibility. This introductory training will provide you with the knowledge, skills, and behaviors needed to best employ and serve members of the LGBTQ+ communities. Included in this training:

  • Overview of the differences between sexual orientation, sex assigned at birth, gender identity, and gender expression
  • Identification of common challenges faced by LGBTQ+ employees
  • Tips for creating culturally humble and competent marketing strategies & retail environments.

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Transitioning in the Workplace

As social awareness of the transgender community increases, so do instances where individuals transition while maintaining their current employment. Employers occupy an important position in an employee’s journey to self-actualization. This training provides a review of best practices for making the work environment safe and inclusive for transgender individuals as they transition in the workplace.

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Structural Competency in the Modern Workplace

Social and physical environments can negatively impact one’s engagement experience. This training delves into the definition and practical application of structural competency in an employment or retail setting. Further, it discusses how companies can create inclusive and welcoming environments for LGTBQ+ clients by altering the physical space and organizational policies and procedures.

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The Importance of Language: Serving the LGBTQ+ Community with Cultural Competence

Words are powerful. This training explains the myriad ways language can either fray or strengthen engagement among LGBTQ+ employees and customers. Learn outdated language to avoid and affirming and inclusive language to use instead. This training also addresses best practices in asking questions, including the use of pronouns.

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Implicit and Explicit Bias in Workplace and Retail Environments

Everyone has bias. Even employers committed to providing an equitable workplace can fall victim to deeply seated implicit biases, impacting quality of care. This training gives you the tools to recognize and combat explicit and implicit bias against LGBTQ+ employees and their various intersecting identities. The training can also be tailored to front-line staff and managers charged with creating welcoming retails environments for all customers.

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What’s in the Plus: Beyond the Basics of the LGBTQ+ Community

This training is intended as an introduction to sexual and gender minorities that are typically grouped together in the “plus” of LGBTQ+, including but not limited to intersex folks, asexual and aromantic individuals, and pansexual people.

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Interested in one of the topics on our provider education list? Let us know—we can tailor our content to suit your audience.


We offer services in a variety of formats and can help you chose what’s best for your service or business.

    • Guest Speakers
    • Short speech tailored to your meeting or function
    • Personal experience
    • 30 minutes

    • Presentations
    • Brief introduction to subject
    • Serves a broad audience
    • 60, 90, or 120 minutes

    • Workshops
    • In-depth, discussion based
    • Maximizes audience participation
    • Half day or full day formats

  • Consulting Services
    • Consulting Services
    • Address workplace dynamics
    • Assess structural competency
    • Develop agency-specific repeatable training

    • Live Webinars & Online Content
    • Live or recorded
    • Offers flexibility
    • 30 or 60 minutes